1) BootsnAll & Hostelsclub do not own or operate any of the establishments listed on this site, we provide a booking engine to facilitate confirmed reservations, it is the responsibility of the establishment to provide the user with accommodation as per the availability they have supplied.
2) BootsnAll & Hostelsclub strive to provide acceptable accommodation standards and correct descriptions of the accommodation, however we are not liable for the standard of the establishment.
3) All effort is made to ensure the establishment processes the users booking correctly.
4) Ratings viewable on the site are written by users and are the opinion of the users who have stayed in the establishments.
5) All cancellations must be carried out 24 hours before the arrival date unless stated otherwise by the establishment. Cancellations must be made directly with the establishment, BootsnAll & Hostelsclub cannot cancel a users confirmed booking. In the event of a no-show, the establishment has the right to charge the first night's accommodation unless stated otherwise by the establishment.
6) When making a reservation the user will immediately pay a non-refundable deposit of 10% of the total price of the booking and a 2 euro booking fee. The balance including additional services/fees is payable to the establishment upon arrival in the preferred currency of the establishment.
7) BootsnAll & Hostelsclub will process the booking confirmation form and forward the details of the booking to the establishment and user. It is the user's responsibility to bring a copy of the booking to the establishment upon check-in.
8) Deposits are non-refundable. Hostelsclub is accountable for the deposit to the user only in the improbable event of a complication or dispute.
9) BootsnAll & Hostelsclub make all reasonable efforts to ensure that all credit card transactions are secure. However, if unauthorised charges appear on your credit card statement for the card used on BootsnAll & Hostelsclub at any time during or after you make your reservation, BootsnAll & Hostelsclub is not liable or responsible in any way for any damage or loss suffered.
10) Price conversions in currencies other than Euro (EUR) are made using frequently updated inter-bank rates collected from reputable sources but are not guaranteed to be accurate. Your Credit Card Company might charge you a slightly different amount for purchases made in Euro (EUR) than what we indicate on the site, depending on your Credit Card's contract.
Hostelsclub, in conformity with article n.10 of the Italian Law 675/96, declares: a) The data collected with this form are finalized to activate the reservation services, and will be treated electronically.
b) Submitting personal data is mandatory in order to activate the reservation services for the user.
c) Refusing to submit personal data denies access to the reservation services.
d) The data collected will be transferred to individuals in charge to exploit services connected to the reservation service and transferred to others exclusively to commit the reservation service.
e) The user is guaranteed by article n.13 of the Italian Law 675/96.
f) Responsible for the treatment of the data collected is
Hostelsclub - 3427 Dorsoduro, 30123 Venice, ITALY
Ph.: 0039 (0)41 24 13 870
Fax: 0039 (0)41 24 15 785